8. Privacy Policy

​

This Privacy Policy describes how CONNERS AUTO DETAIL, LLC collects, uses, and shares your personal information when you use our website and services.

 

Information We Collect:

• Account Information: When you create an account, we collect information such as your name, email address, password, and profile picture.

• Contact Information: We may collect your contact information, such as your phone number and mailing address, for customer service purposes or delivery of goods/services.

• Payment Information: We do not store your full credit card information. Payment information is processed securely by our third-party payment processor(s), and we only store payment tokens or identifiers for future transactions.

• Usage Information: We collect information about how you use our website, such as the pages you visit, the features you use, and your search queries.

• Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.

 

How We Use Your Information:

• To provide and operate our website and services.

• To process your payments and manage your account.

• To communicate with you about your account, transactions, and updates.

• To personalize your experience on our website.

• To analyze how you use our website and improve our services.

• To comply with legal and regulatory requirements.

 

Sharing Your Information:

• We share your information with third-party service providers who help us operate our website and provide our services, such as payment processors, analytics providers, and customer service providers.

• We may disclose your information if required by law or to protect the rights or safety of ourselves or others.

• We will not share your information with any third-party advertisers or marketing companies without your consent.

 

Data Retention:

We will retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

 

Your Choices:

• You can access and update your account information at any time.

• You can unsubscribe from marketing communications by clicking on the unsubscribe link in our emails.

• You can request to delete your account by contacting us at support@connersautodetail.com

 

Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.

 

Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

 

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

 

Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

support@connersautodetail.com

​

 

9. Disclaimer Of Warranties

 

CONNERS AUTO DETAIL, LLC PROVIDES ITS SERVICES AND WEBSITE "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. THIS INCLUDES, BUT IS NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. CONNERS AUTO DETAIL, LLC DOES NOT WARRANT THAT THE SERVICES OR WEBSITE WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY PARTICULAR RESULT, OR OPERATE WITHOUT INTERRUPTION, ERROR, OR DEFECT. CONNERS AUTO DETAIL, LLC DOES NOT WARRANT THAT THE SERVICES OR WEBSITE ARE VIRUS-FREE OR THAT ANY DEFECTS WILL BE CORRECTED.

YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES AND WEBSITE.

​

 

10. Limitation Of Liability

 

CONNERS AUTO DETAIL, LLC ("Conner's Auto Detail") strives to provide exceptional mobile detailing services with utmost care. However, unforeseen circumstances can arise, so understanding our limitations is important.

 

1. Customer Responsibilities:

• You are responsible for disclosing any pre-existing damage before service. Undisclosed damage may limit compensation for related issues.

• Inform us of any known mechanical or electrical concerns that could impact the service or contribute to potential problems.

 

2. Liability Scope:

• Our liability extends solely to proven negligence during the service, resulting in direct vehicle damage. Claims based on indirect or speculative damages (e.g., lost time, inconvenience) will not be considered.

• Maximum liability per service is capped at $5,000. Repair costs exceeding this limit are your responsibility.

 

3. Exclusions:

• Our liability excludes:

  • Pre-existing damage not disclosed beforehand.

  • Damage caused by factors beyond our control (faulty vehicle components, external events).

  • Loss or damage to personal belongings left inside the vehicle.

​

4. Claims and Disputes:

• Promptly report any concerns within 48 hours after service completion.

• Should legal action be pursued, this LoLL outlines the framework governing our liability.

​

 

11. Dispute Resolution

​

We strive to provide excellent service and create a positive experience for all our users/customers/clients. However, we understand that disagreements may arise occasionally. This section outlines our approach to resolving disputes efficiently and fairly.

 

Methods of Dispute Resolution:

• Informal Resolution: We encourage you to contact us directly to discuss your concerns. We are committed to working with you to find a mutually agreeable solution.

• Mediation: If an informal resolution cannot be reached, you may request mediation through a neutral third party. This process helps facilitate communication and explore potential solutions without going to court.

• Arbitration: As an alternative to court, you and CONNERS AUTO DETAIL, LLC ("Conner's Auto Detail") may agree to binding arbitration for specific types of disputes. This involves submitting the dispute to a neutral arbitrator whose decision is final and legally binding.

 

How to Initiate a Dispute:

• Contact our customer support team at support@connersautodetail.com or (248-289-5470).

• Clearly state the nature of your concern and desired outcome.

• We will acknowledge your request within two business days and will work towards a resolution within five business days.

• If you are not satisfied with our initial response, you can request escalation to a manager or supervisor.

​

 

12. Indemnification

 

You agree to defend, indemnify, and hold harmless CONNERS AUTO DETAIL, LLC and its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Services or Website;

• Your violation of any of these Terms; or

• Your violation of any rights of a third party.

 

 

13. Intellectual Property

​

The content and materials appearing on this website, including (but not limited to) all text, graphics, logos, design elements, photographs, images, and software (collectively, the "Content"), are the property of CONNERS AUTO DETAIL, LLC ("Conner's Auto Detail") or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws. You may access and use the Content for your personal, non-commercial use only. Any other use of the Content, including, but not limited to, reproduction, modification, distribution, transmission, republication, display, or performance, without the prior written permission of Conner's Auto Detail is strictly prohibited.

 

Trademarks:

The trademarks, logos, and service marks displayed on this website (collectively, the "Trademarks") are the registered and unregistered trademarks of Conner's Auto Detail or its licensors. You may not use the Trademarks for any purpose without the prior written permission of Conner's Auto Detail.

 

Copyright:

All Content on this website is protected by copyright, either owned by Conner's Auto Detail or used with permission from third-party content providers. You may not copy, modify, reproduce, distribute, or transmit any Content without the prior written permission of Conner's Auto Detail.

 

Digital Millennium Copyright Act ("DMCA"):

Conner's Auto Detail respects the intellectual property rights of others. If you believe that any Content on this website infringes on your copyright rights, you may submit a notification of claimed copyright infringement to our designated agent by email at support@connersautodetail.com. Your notification must comply with the requirements of the DMCA, including, but not limited to, providing (a) a description of the copyrighted work that you claim has been infringed, (b) a description of the allegedly infringing material on the website, (c) your contact information, (d) a statement that you believe in good faith that the use of the material is not authorized by the copyright owner, its agent, or the law, and (e) your physical or electronic signature.

 

Disclaimer:

Conner's Auto Detail disclaims any and all responsibility for any use of the Content, other than the permitted uses set forth above. You agree to defend, indemnify, and hold harmless Conner's Auto Detail and its licensors from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Content or your violation of any of the terms and conditions of this section.

 

Changes to this Section:

Conner's Auto Detail reserves the right to modify this section at any time, without prior notice. Your continued use of this website following any changes constitutes your acceptance of the revised section.

​

 

14. Governing Law and Jurisdiction

 

These Terms and your use of the Services and Website shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of laws provisions. Any legal action or proceeding arising out of or relating to these Terms or your use of the Services or Website shall be brought exclusively in the courts of Oakland County, Michigan, and you agree to submit to the exclusive jurisdiction of such courts.

​

 

15. Business Address, Contact Information, and Conclusion

CONNERS AUTO DETAIL, LLC

620 W Parker St, Madison Heights, MI 48071

support@connersautodetail.com

(248)-289-5470

​

If any provision of this Agreement is determined to be invalid, such invalidity will not affect the validity of the remaining portions of this Agreement. By using our website services, automotive services, or any other services we may offer: you acknowledge that you have read and understood these Terms of Service and agree to abide by all rules and conditions.